Why are TEPs being developed?
Tourism Ministers have chosen eight labour and skills 'hot spot' regions across Australia for the development of Tourism Employment Plans (TEPs). These regions were identified through the Australian Tourism Labour Force Report, which highlighted that many tourism businesses are experiencing recruitment, retention and skills deficiencies.
What will the TEPs achieve?
The TEPs will deliver targeted and practical measures to address labour and skills issues in the eight TEP regions. TEPs will link tourism businesses with programs geared towards improving education, training and employment outcomes. TEPs will also implement industry-led ( cost neutral) solutions where gaps are identified.
How will the TEPs be developed?
A contractor will be engaged in each region to work with local stakeholders to develop the TEP over a 12 month period.
Where are the TEPs being implemented?
Th e TEPs are being rolled out as follows:
Broome
Carpe Diem Strategic Solutions (CDSS) was engaged in April 2012 to deliver the Broome TEP.
Significant progress has been made in the development and implementation of the Broome TEP. A range of short term strategies to address labour and skills have been developed and implemented in the Broome region, including the Seasonal Worker Program and Workforce Futures. A final TEP will highlight the approach undertaken, case studies of success stories, long term strategies and implementation and transition out plans. A third and final workshop was held in Broome on 26 March 2013 which showcased the strategies being developed under the TEP. The final TEP will be available shortly.
For more information on the Broome TEP, contact Cheryll Meade via cheryllmeade@msn.com.
Please find below several helpful resources developed as part of the Broome TEP that may assist your business.
Red Centre TEP
The Red Centre TEP has now been finalised by UniQuest* A Red Centre Employment Network has been established to carry forward key actions arising from the TEP over the coming months, including:
- Formation of a Red Centre TEP Interagency Network to direct businesses to the right starting point for assistance programs, and maintaining an employer toolkit of useful resources including factsheets and case studies.
- Implementing the first phase of an employment "Region of Choice" campaign, starting with an developing an Orientation Program for the Red Centre with an on-boarding kit and monthly networking events for new staff in the region;
- Create a Red Centre Managers Training program to help develop leadership capacity, targeting high turnover, working in remote areas, engaging with employees and managing high seasonality;
- Revitalise the VET in Schools Program to build a pipeline of future talent among the region’s students, including developing career pathway plans and resources to promote careers in the industry.
Over the past 12 months, UniQuest has engaged with industry and government as part of information sessions, workshops and consultations in developing solutions to labour and skills issues. These sessions have been attended by approximately 200 people to deliver a blend of materials and resources to assist businesses, including a new 'Human Resource Management Healthcheck' document.
For more information on the Red Centre TEP contact Jane Malady via jmalady@uq.edu.au.
Please find below several helpful resources developed as part of the Red Centre TEP that may assist your business.
*UniQuest is the commercialisation arm of the University of Queensland, with project team members from the UQ School of Tourism and EC3 Global.
Sydney TEP
The Stafford Group has been engaged to deliver the Sydney TEP, which will focus on these areas as priority regions.
- City and Airport;
- Northern, Eastern and Southern Beaches; and
- Parramatta .
Resource materials developed as part of this TEP will also be made available to the tourism industry across Sydney more broadly.
The Stafford Group are currently organising consultations with industry. A consultation discussion paper outlining the TEP and how you can be involved over the life of the project can be found below. To register your interest in participating in these consultations contact Albert Stafford at albert@thestaffordgroup.com.au.
Mornington Peninsula and Phillip Island TEP
KPMG was engaged in January 2013 to develop the Mornington Peninsula and Phillip Island (MPPI) TEP. KPMG has been busy engaging with local stakeholders over the past few months and held the first workshops for the tourism and hospitality industry in both regions in May 2013. The workshops provided the tourism industry with information on existing government programs to assist businesses with their labour and skills pressures.
The forum also provided industry stakeholders with the opportunity to discuss the labour and skills issues they faced and work through possible strategies and solutions that could be developed under the TEP.
KPMG will be working in collaboration with stakeholders in the regions over the coming months to progress the TEP.
For more information on the MPPI TEP or to register your interest in participating in future workshops, contact Rick Garotti via rgarotti@kpmg.com.au.
Kangaroo Island TEP
A Request for Tender (RFT) to develop the Kangaroo Island TEP has been released on AusTender, which closes on 3 June 2013. This will lead to the engagement of a contractor who will work closely with regional stakeholders to develop the TEP over a 12 month period.
Initial consultations for the Kangaroo Island TEP have occurred with key stakeholders including businesses, tourism industry councils and associations, and government. The consultations were used to inform the development of the RFT.
Tropical North Queensland TEP
Initial consultations for the Tropical North Queensland TEP are anticipated to commence in late May 2013. Check here for further updates.
West Coast Tasmania TEP
Commencing 2013.
Canberra TEP
Commencing 2013.
Related documents
More information
Read our Frequently Asked Questions for further information on the TEPs, or contact tourismemploymentplans@ret.gov.au.